At Somewear, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund and return policy to ensure your peace of mind.
Refund Policy
We offer refunds on eligible items within 10 days of the original purchase date. To be eligible for a refund, the item must be unused, unwashed, and in the same condition as when you received it. Items must also be returned in their original packaging.
Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at info@somewear.in within 10 days of receiving your order to request a return authorization.
- Our team will provide you with further instructions, including the return address.
- Carefully package the item(s) you wish to return, ensuring they are securely wrapped to prevent damage during transit.
- Ship the item(s) back to us using a trackable shipping method. Please note that the cost of return shipping is the responsibility of the customer.
- Once we receive the returned item(s) and verify their eligibility, we will process your refund within 10 business days. Refunds will be issued to the original method of payment.
Exchanges
If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item on our website.
Non-Returnable Items
Certain items are not eligible for return or refund, including:
- Items marked as final sale or clearance
- Customized or personalized items
- Gift cards
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately upon receipt. We will work with you to resolve the issue as quickly as possible, whether through a replacement, exchange, or refund.
Contact Us
If you have any questions or concerns regarding our refund and return policy, please don’t hesitate to contact our customer service team at info@somewear.in. We are here to assist you and ensure your satisfaction.
Thank you for shopping at Somewear. We appreciate your business!